Checks and Money Orders
Please allow time for processing - our payment processor FastSpring requires payment to be made in full before a license key is generated.
Check are deposited the day they are received in the mail (Monday through Friday). The order will be marked as complete and a confirmation email, along with your License Key, will be sent to the email you provided on your order.
If you have an order that remains marked Pending Payment, either they have not received the check or the check is missing information referencing the order (at which point FastSpring would escalate the matter for manual research). If they are still unable to locate the order, the check will be returned to the customer.